Having your vehicle repaired is usually an inconvenient, time-consuming, and expensive endeavor that every driver must face at some point. Even so, it doesn’t have to be all bad. There are sure ways of how you can save cash on your vehicle repairs while making the process a more hassle-free one too. So how do you establish a trustworthy and experienced mechanic who can do an excellent job and charge you fairly?
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Asking For Referrals
It is always noteworthy to ask your family, neighbors, and friends for good references. You may be tempted to make use of a well-known franchise, but a locally family-owned auto shop may just be the better option with regards to dedication to providing excellent customer service.
Paying Attention to Advertised Auto Experts in the Field
Don’t base our decision on choosing a mechanic solely on price. If your local newspaper is promoting your local auto expert, it’s worth giving them a call. They may not offer you the lowest prices in your area, but if the media recommend their services, then chances are good, they are experts in the car repair business.
Checking With The Better Business Bureau
Although many auto repair mechanics are trustworthy and honest, it is worth checking reviews on the BBB site before contacting a local car repair service. This platform is excellent for getting helpful information, such as complaints, discussions, and BBB accreditations.
Finding AAA-Certified Shops
An AAR shop generally meets the stringent professional standards of the AAA relating to facility appearance, staff certification, and qualification as well as customer service.
Finding An ASE-Certified Mechanic
Just like other professions, you’ll have more self-assurance when you know you are dealing with an individual who has expert certification in the field. The ASE (non-profit National Institute for Automotive Service Excellence) tests and provides certification to automotive professionals. To obtain ASE certification, a technician must at least have two years on-the-job training or a one-year plus two-year degree as well as passing the test successfully. To remain ASE-certified, retesting happens every five years.
Identifying Shops That Have Been Trading For Several Years
When you are looking for a new auto repair service, check out advertisements, plaques, or window display stickers that celebrate the number of years the shop has been in business – the longer, the better.
Taking Your Car For A Smaller Service
Before entrusting your car to a different auto mechanic repair shop for extensive work, try sending your vehicle in for a smaller job like a tire rotation or an oil change to determine the level of service they are offering. If they recommend extra work, first tell them that you’d like a second opinion. The reaction of the person can tell you a lot about whether the recommendation is a valid one. Also, ask about their options for shop warranties, senior discounts, payment plans, etc. If they do offer some of these services, you’ll know how serious they are about providing exceptional customer service and if they value their client’s business.